Below are some of the more popular questions about Lobstr. Please click on a question to view the answer. Can't find the answer you're looking for? Please contact us.
How is the Lobstr directory updated?
With Lobstr, the directory listings, contact information, and all corporate information can be updated in real-time from any PC utilizing the web-based administrative area. This admin area is password protected with tiered access that enables company personnel to update their status and contact information, while managerial staff can update directory listings and corporate information. The Lobstr touch screens get regular updates throughout the day to keep the directory accurate.
Can I customize the design of the directory?
Yes! If you sign up for a Lobstr account, you can customize one of the default Lobstr templates using your company logo and corporate colors, OR we can fully customize the public interface as well as the administrative area to your specification — Contact us for a quote
Can I privatize personal contact information?
All personal contact information is privatized by default. Visitors will interact with the Lobster interface only and never have access directly to personnel contact information unless you choose to allow the information to be shown. You are in control of what appears in your personal & company profiles.
We have versions that will run on Linux or Windows XP/XPE/WEPOS.
Will my existing hardware work?
Yes, you can use your own hardware as long as it meets the requirements. Not too many people have touch enabled screens of this size, so see our hardware packages for a turn-key solution.
Electronic Art can provide all of the hardware components you will need for the digital signage in your lobby. If you elect to provide your own, you will need:
- A touch enabled LCD screen capable of a native display resolution of 768×1366 (WXGA mounted vertically or portrait) or 780p. We recommend commercial grade hardware for longer life span and they allow for vertical mounting.
- A PC with 1Gig ram and a good quality video card capable of 768×1366 vertical mounting (some drivers do not allow for portrait mode). We recommend commercial grade fanless systems that require less electricity and have fewer moving parts for a longer life. Smaller units are also more easily hidden for a cleaner looking installation.
- Mounting hardware: Floor mounting is the easiest, fastest and least destructive to a facility. But wall mounting is also an elegant solution. We even have a solution to project the Lobstr onto an existing glass window or panel for the ultimate in sleek.
What kind of network is required?
This digital system relies on an internet connection to provide data updates, remote management and to allow messaging options. This can be accomplished via hard wired ethernet connectivity (provided by the location) or optional Wireless WiFi connection.
What type of security is in place?
We use a special lockdown privacy tool to prevent hacking and unauthorized access to the signs. We also have anti virus software installed on each PC we provide and support.
How much does it cost or are there quantity discounts?
See our pricing page for cost. If there is a large volume of screens deployed, a discount may be available. Contact us for a quote.
How many units can I display Lobstr on?
Lobstr can be installed on as many screens as needed. Some locations may only need one screen, while larger facilities may need multiple screens at multiple entrances.
See our pricing page for an outline of the fees. Lobstr is a SAAS model that charges monthly fees based on usage and support options.
How does the advertising work?
The advertising network is built into the Lobstr system. We reserve the right to display advertising on the ad space or attract loop area of the application. You can elect not to show advertising for an additional monthly fee. You can also offset a portion of your monthly fees by sending advertisers to us to be included into our ad network. You get a $15 credit for each active advertiser you refer to us up to the value of your monthly fee. (essentially making your Lobstr subscription free!) So for example, if you refer 10 advertisers to us, you get a $150 credit each month that those advertisers are actively participating. So think about the local restaurants, dry cleaners, limo services, etc. around your location who may want to advertise on our system to reduce your monthly fee.
Advertisers - contact us to find out how to advertise on our network to targeted geographical areas.
Where can I get more detailed information?
Visit the other pages on our site for more information or use our contact form for more information.
